printer not working

[rohit_3636]

i've only inserted black cartidge in my canon mx477 and the printer is showing 'check ink 1401'. is it neccesary to insert both color and black cartidge to make my printer work?

[Jason]

Hi, rohit_3636!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click http://global.canon/en.html and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

[cami2015]

Hello so my printer ink dont make sense, its full ink and when u print out the letters dont match and its now grey and word dont come out only some of them. Added new ink but it still comes out very bad . 

Just made **bleep** copy colours came out well 100%.

But printing dont come out as it should text is grey before letters go on top pf each other. Half text missing and dont make sense.

What to do ??

[Danny]

Hi, cami2015!

So that the Community can help you better, we need to know exactly which Canon printer you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

[cami2015]

pixel450 not in usa