11-03-2014 10:35 PM
The black ink doesn't print on my Pixar MP980 and the ink is full and working. Can anyone help?
11-03-2014 10:52 PM
Hi Lmerino!
So that the Community can help you better, we will need to know what Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x).
Any other details you'd like to give will only help the Community better understand your issue!
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11-03-2014 10:56 PM
My operating system is Windows Vista
11-03-2014 11:24 PM
I am also using cannon printer but i diidnot get this kind of printer issue. I think you should try to check the printer setting.
11-06-2014 02:58 AM
Hi Lmerino,
You can perform a series of cleanings and deep cleanings on the printer to see if this will get the ink printing on the page. To do this, please follow the steps located at the link below:
Performing Print Head Cleanings
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
11-10-2014 11:51 PM
This didn't correct the problem.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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