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PIXMA TR8520 quit printing

debds1
Apprentice

About two weeks ago my PIXMA TR8520 quit printing and is now set to FAX only. I can't get it to stay on print. I asked a coworker about it and he looked up and found a firmware update done just about the time on this model.

Unfortuantly he's on the east coast and i'm on west. How do i fix this easy and why would an update break it instead of fix it? I don't want to buy another yet, this one is 5 years old. 

Thank you

debds1

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Is the printer installed on a Windows or MacOS computer? 

We look forward to your reply. 

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