PIXMA G6020 Only Printing in Blue

[Modell]

My G6020 is only printing in blue

[Tiffany]

Welcome to the forum!

So that the Community can help you better, we will need to know what you're trying to print, type of paper etc... Any error messages? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you

[jrhoffman75]

Have you run a nozzle check?

Canon Knowledge Base - Printing the Nozzle Check Pattern - G6020

[wadehasp]

My G6020 now prints only with black — and blue among the colors (not yellow or magenta). "Cleaning" in maintenance doesn't improve things. "Deep cleaning" in maintenance gives me Error code 5200. Turning off and unplugging is supposed to solve this, but doesn't. I've just read that cleaning and deep cleaning ONLY the colors that aren't printing is the way to fix the problem. I'll give that a try, if I can figure out how to do it.