01-29-2017 06:31 PM - edited 01-29-2017 06:44 PM
on off button keeps flashing, whats going on? Brand new trying to install ..
Solved! Go to Solution.
01-30-2017 01:00 AM - edited 01-30-2017 01:01 AM
Hi k24u,
To try and resolve the issue, please remove and reseat both ink cartridges in the printer, then turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on. If the light continues to flash, we ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.
01-29-2017 06:55 PM
Hi!
Welcome to the Canon Forums and thanks for your post!
Can you please confirm your printer model number? We don't appear to have a MG3300 series printer in the US!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
01-29-2017 07:50 PM - edited 01-29-2017 07:58 PM
its Pixma MG 3022 , sorry made a mistke...
01-30-2017 01:00 AM - edited 01-30-2017 01:01 AM
Hi k24u,
To try and resolve the issue, please remove and reseat both ink cartridges in the printer, then turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on. If the light continues to flash, we ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.
01-31-2017 04:30 PM
I did as you said and all worked fine..thank you sooo much.
05-01-2017 06:11 PM
For the past month I have been searching but unable to resolve issue. I have uninstalled and reinstalled printer several times but continually lose connection to the MG8150 when using wirelessly from my HP all-in-one PC (windows 10) I have no problems at all printing from my laptop (also Windows 10). The printer was previously set-up via USB and it took me months to work out how to set it up for wireless.
Recently I reinstalled the driver on my PC and thought the problem was resolved but again today, two days later, I cannot connect to the printer from my PC. The printer screen shows there is a connection so it must be something with my PC but I cannot work out what it is. Does anyone have any suggestions please?
05-02-2017 02:54 AM
Hi Marti1,
The PIXMA MG8150 is a model that is not supported by our team here at Canon USA. If you live outside of the United States, please click here and select the country or region closest to you to locate the Canon support team for your location.
05-02-2017 02:58 AM
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