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I'm using Windows 10 and my Canon MX410 no longer scans. It keeps saying "scanner not detected".

vipoffer
Contributor

I can't remember when it stopped working but I've had it unplugged for awhile. Today I really need to scan something and it won't scan. Printer is connected to my pc via USB.

1 ACCEPTED SOLUTION

Printer is working now. I downloaded another driver from Canon's website specifically for 64-bit operating system and VOILA! It is working now..Thank you so much for your advice!!!!

View solution in original post

5 REPLIES 5

jrhoffman75
Legend
Legend

Have you downloaded and installed the latest driver from Canon website?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thanks for your response. I will check that and let you know.

cannot detect printer.png

 

This is what I get after downloading the driver from Canon's website.

I've done the troubleshooting recommended in the image above as well as rebooting my computer with the printer unplugged and disconnected from my PC. After rebooting, I powered on the printer and reconnected the USB cable to my PC and it is still not recognized.

Printer is working now. I downloaded another driver from Canon's website specifically for 64-bit operating system and VOILA! It is working now..Thank you so much for your advice!!!!

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