Canon Community

ok I have the wrong langage on the camera , how do I go back to basic steps?

Vixia HF21.Start/Stop does not work

I just got a Vixia HF21 and the Start/stop on the camera does not work.  It works fine on the Display, but not on the camera.  There is an Icon that looks like a solid gear that says "off". but I can not find it in the owners manual and am not sure i...

What camcorders and operating system do I need to live stream to a usb port?

  Hello,I want to use a camcorder to live stream video to a usb port for the purpose of streaming it to a webinar platform. Here is what the webinar product manager tells me: We support any camera or video device that is recognized by the Adobe Flash...

Cannot upgrade firmware 1.0.0.0 on VIXIA HF M301, for seven flash LED Battery Charging Problem

I used the Canon procedure to download the 1.0.2.0 firmware upgrade onto my freshly initialized 64GB SDXC memeory card's Root Directory, but when I insert the SDXC card into the Camcorder, and go to update the firmware, there isn't a display box over...

Refreshing the playlist in the camcorder

I have a HG10 camcorder and I've removed some older videos of it simply by deleting the files directly from the disk mounted on my PC. Those videos still show up in fhe camera playlist. Is there a way to refresh the cameras playlist to match which vi...

Data Import Utility for Mac?

Hi there, I'm looking for a download of the "Data Import Utility" for importing split videos from my XA25 to my Macbook. But I cannot find a download of the app anywhere, only an update here. Any ideas about where to find it?  Best regards,Nikolaj

Canon LEGRIA HF R306

Just bought a legria hf r306 and filmed a few scenes with it , seems it has some kind of crazy frame doubling or blurring effect going on , tried manual and automatic settings yet it seems to always be there ?  Included a few stills of the frame doub...

Canon Vixia HF R52 camcorder/blu ray recorder/direct connection?

I just bought a Canon Vixia HF R52 camcorder and would like to connect it directly to a blu ray/DVD recorder to burn discs without using a computer.  In the Manual, Canon says it is possible and even sent me an email stating "The camcorder is compati...

When was the last HF G30 relased?

I cannot find any info on this topic. Although I may be wrong, and Im not totally sure. I know with a lot of cameras, specifically powershot, (as I have never owned a camcorder), they put out a new one every year (Eg, SX40HS, SX50HS, SX60HS etc) Is t...

ingesting xa20 slow motion footage into final cut 7 or premiere

does canon have step-by-step instructions for ingesting xa20 slow motion footage into final cut 7 or premiere?

what is the best audio setting for a canon vixia hf r42 with an external mic?

Hi everyone, i have a vixia hf r42 camcoder with an external mic and i wante dto knwo the best settings for the audio on the camcorder.I will be recording marching bands so  the sound will be pretty loud.Thanks for all and any help.

selecting record to hd memory chip on vixia hf m31

I'm sorry for asking such a basic question, but I have spent hours looking at the manual and in the camera menus, but I cannot get my Canon Vixia HF M31 A to record to the SD memory chip.  Any help....ANY HELP....would be greatly appreciated.  Thank ...

During a trip, whenever I shut off my Vixia HF S10 video, a message flashed "Task in progress.

"Task in progress.  Do not disconnect the power source"  After connecting to my iMac /Final Cut Express, I can only see 5 Gb of the 12 Gb movie file, but I can't access the file.  The other 7 Gb is nowhere to be found. However, the computer shows 12 ...

I have a vixia HF r50. Only the date shows on playback, not the time.

I need to have a video showing both time and date but only the date is showing up on playback. Is there a setting for this?