Hi Samantha - any word from the higher ups at Canon on when they will break silence about the issue that is the topic of this string? Arthur J's response is not eliciting positive responses from the community.
Agreed, but if you've checked around, you've probably noticed other strings for this topic showing "solutions" by Canon "Product Expert" Arthur J such as "phone Canon for assistance" (good luck with that!) or "you have a fatal hardware problem, buy a...
Mxphoto, I won't repeat the jperez739 / italolima solution here, but the key idea is that you 1) turn off your wireless connection (easiest to just unplug your router), 2) turn on your printer (it should stay on now that the wireless connection is tu...
Thanks to jperez739 and italolima for the original "solution" (workaround).As others have pointed out, it appears to remove printer connectivity with the external internet, enabling computer to printer communication but probably blocking any eventua...