Canon Community

mrswitters · 03-17-2024

I have a Canon PRO-300. I would like to use an .am1x file to make a print with Canson Fiber Platine Rag paper. I've downloaded the .a1mx file and installed it using the Media Configuration Tool. It appears when I click on "Custom" in the sidebar of t...

mrswitters · 03-12-2024

We recently moved to a different state. Because of this, and a bunch of other life events, my PRO-300 stayed in a box for 9 months and I didn't make a single print during that time. I finally just took it out and tried to print. It looks and sounds l...

mrswitters · 07-04-2022

I would like to print with Canon Platine Fiber rag. That paper comes with an am1x file with custom media types. I used the Canon Media Configuration Tool (MCT) to add the am1x file to my PRO-300 printer. It appears that the am1x file was installed co...

mrswitters · 12-05-2021

I just received my new PRO-300. I went through the installation process, selected the Canon PRO-300 Bonjour in the driver interface, and then "Canon PRO-300 Series" from the drop-down menu.But when I look at the printer in "Printers & Scanners", the ...

mrswitters · 10-24-2021

I'm on an iMac Pro, running Big Sur. I just installed Print Studio Pro. In Lightroom, when I went to File > Plug-In Extras > Canon Professional Print & Layout, I get the following error message: When I click "Find Printer", no printer appears in the...

mrswitters · 03-19-2024

Thanks, that solved the problem!

mrswitters · 03-17-2024

Also, there is no "Custom" option in the "Media Type" dialog within the Mac printer driver when I attempt to print. This makes me think the .a1mx file isn't correctly installed on the PRO-300. But if it isn't, why does it appear in the "Custom" menu ...

mrswitters · 03-13-2024

Me too. I really like this printer!

mrswitters · 03-13-2024

I spent an hour on the phone with Canon yesterday. The printer is indeed dead. I got a new one through the upgrade program. Live and learn! If we move again, I'll plug it in and set it up at the new place ASAP and make a print or two each week just t...

mrswitters · 07-04-2022

Never mind, I figured it out! I had to go into the PRO-300 Printer Utility and select "Update Media Information" to get the Custom paper to appear in the printer driver. I installed that am1x file from a different computer—maybe that had something to...

Canon Community

User Statistics

User Activity

Can't print with .am1x file on Canon PRO-300

Is my PRO-300 dead? - Won't print after being boxed up for 9 months

Custom media from am1x file not displaying in PRO-300 driver

Did I install the right driver for my PRO-300?

Print Studio Pro not finding PRO-100 printer

Re: Can't print with .am1x file on Canon PRO-300

Re: Can't print with .am1x file on Canon PRO-300

Re: Is my PRO-300 dead? - Won't print after being boxed up for 9 months

Re: Is my PRO-300 dead?

Re: Custom media from am1x file not displaying in PRO-300 driver