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Help! - DR-2010C - Mail application is not exist

I am running out of ideas on how to get this solution resolved. I have reloaded programs, drivers and even reloaded office and still get this same error message. Is there someone at Canon that has a solution or has ran into this? I will buy anyone a ...

swatmsp by Contributor
  • 1012 Views
  • 4 replies
  • 0 likes

LiDE 400 and USB-C Cable Question

After many years with a LiDE 100, I upgraded to the LiDE 400 and am getting set up. I knew it had USB-C but was surprised that it comes with a USB-C to USB-A cable; I guess for backward compatibility with older computers?Surely it can handle a normal...

betona by Apprentice
  • 1443 Views
  • 1 replies
  • 0 likes

CR-190i vs CR-L1 MICR Accuracy Discrepancy

Hello,We developed an application using the Ranger SDK and the CR-190i scanner for users to scan, view and organize documents (including checks). Noting the other supported scanners of the Ranger SDK, we started to test with a smaller scale scanner t...

ccamacho by Apprentice
  • 593 Views
  • 1 replies
  • 0 likes

Resolved! Canon R40 scanner Twain error

I have an R40 scanner, love it - except --!!after about a day or so of working fine, any usage gives the error:"An error has occurred within the TWAIN driver, [Error 80FF0001]"The only solution seems to be to reboot windows, and then all is fine agai...

guthrie by Enthusiast
  • 19731 Views
  • 46 replies
  • 2 likes

Resolved! Canon Scanner DR-M260, TWAIN error 80FF0001

I use a scanner Canon DR-M260 under Windows 11 Pro (21H2) with CaptureOnTouch V4Pro. I have repeatedly the problem that CaptureOnTouch reports an error with the Twain driver: "An error occurred with the Twain driver. [Error: 80FF0001]". In the contro...

Ukko by Apprentice
  • 4631 Views
  • 3 replies
  • 0 likes

Cannot Register my ImageFORMULA R10

I'm trying to register my ImageFORMULA R10 so that I can get some customer support.  But the R10 is not listed on the Product Registration list (like the R40).  How do I register my device? 

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Budge72 by Apprentice
  • 797 Views
  • 2 replies
  • 0 likes

Resolved! R40 Scanner / CaptureOnTouch v4 How to Add JPG Option

I've had an R40 for over a year. Recently my PC had to be replaced. When I installed CaptureOnTouch v4 on the old machine, it showed multiple options including .pdf and .jpg options. I installed COTv4 on my new machine using the COT installer downloa...

warpwiz by Apprentice
  • 1322 Views
  • 5 replies
  • 0 likes

Installing a imageFORMULA P-215II Mobile Document Scanner

We recently purchased several P-215 scanners and are having trouble installing them on newer small form PC's.  They work beautifully on the larger traditional PC's using only the USB cord.  We believe the smaller PC's arent able to deliver the power ...

CanoScan 5600F not showing up in Device Manager

I have a CanoScan 5600F that I haven't used in about 4 years, it's just been sitting in a box.  Never had a problem with it, I only used it to scan slides and photo negatives.  I decided to use my mother's Lenovo desktop (Windows 7 Home Premium) excl...

imageFORMULA DR-M160II ISIS Driver Error Message

Hello everyone, We are installing Scanner DR-160-ii for the user's laptops. Recently, we get the issue "An error has occurred with the ISIS driver. [Error:80FD13A6]. It still works with the DR-160 driver, the previous driver, but it cannot work with ...

lngo by Contributor
  • 7967 Views
  • 12 replies
  • 0 likes
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