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CanoScan LiDE 400 front buttons don't work on macOS Sequoia 15.5

The front buttons on the LiDE-400 scanner do not appear to work on Sequoia 15.5. I'm able to scan from software fine, but I'm trying to get the copy button working for an older user who struggles to navigate the software. I haven't been able to find ...

histrion by Apprentice
  • 54 Views
  • 1 replies
  • 0 likes

Firmware for imageFORMULA ScanFront 220p

Hello, I am looking for the latest firmware for the Snapfront 220p. Unfortunately, it is no longer available on any Canon support page. Is there anyone here who can provide me with the file? Many thanks! Best regards, Daniel

imageFORMULA ScanFront 400 Scanner driver for Windows 11

Is there a Windows 11 driver for the imageFORMULA ScanFront 400 Scanner or any way I can use my scanner on Windows 11?I found this file SF400_V.5.5_Firmware_V5.5.2304.2001_AdminTool_V.2.3.2020.1027.zip "ScanFront 400 System Software and Administratio...

PhilEsq by Apprentice
  • 1038 Views
  • 2 replies
  • 0 likes

CanoScan LiDE 220 removing magenta

I have a CanoScan LiDE 220. I am attempting to use it to scan artwork. The scanner usually does a good job, but sometimes it strips out magenta or orange from an image. I assume this is caused by something in a software setting, but I'm not familiar ...

IMG_20250709_0001.jpg Screenshot 2025-07-10 at 10.59.20 AM.png

DR-C240 Scanner not detecting ZONE characters

After updating drivers and installing the optional module for OCR;-I've set the area to pick up a 6 digit number to use as part of the filename to save the scan.  Testing the detection in the 'area settings/properties' window works every time.  Howev...

CaptureOnTouch V5 Pro - unable to add page from file

Hi all. I have been using v5 pro for some time and would like to add page from file during scanning process. When I try to use that option I get error message that function is not installed. What am I missing? Thanks in advance. I

Ivan_C by Apprentice
  • 73 Views
  • 0 replies
  • 0 likes

Canon DR-C225II scanner error message after last Windows update

We have several of the Canon Image Formula DR-C225II scanners installed on laptops. After this week's Windows 11 update, the scanners will not work. When you open the Capture On software, it says it can't find the scanner and to check all cables. I h...

krisgo by Apprentice
  • 3403 Views
  • 6 replies
  • 1 likes

Inquiry About Typical Speeds for Canon KP-1SM100 Galvano Motor

Dear Canon Technical Support, I am seeking information about the typical speeds for the KP- 1SM100 galvano motor used in the Canon GALVANO GC-251 system. Specifically, I would like to know the approximate values for the following: - Maximum Marking s...

jung412 by Apprentice
  • 125 Views
  • 1 replies
  • 0 likes

Canon LiDE 300/400 vertical dropouts

Hi, I bought a Canon LiDE 400, and found that at 2400dpi it dropped two columns in its scans.I returned it and picked up a Canon LiDE 300, only to find it drops five(!) columns.Intel MBP, VueScan, OSX's builtin scanning software, connected directly t...

Screenshot 2025-06-26 at 18.50.04.png

Resolved! Need solution for CanoScan 4400F not compatible with Windows 11

The Windows 7/8 CanoScan 4400F driver does not work with Windows 11.  IS there some way to create a workaround?  Does Canon have solutions like creating print servers, using CUPS?  Yje CanoScan 4400F is working flawlessly so I hope there is a way to ...

ImageFormula R40 - Advanced Settings - Cannot Load Driver error

I recently purchased the ImageFormula r40 and ImageFormula r40 the Receipt Edition, installed the software and driver on a Mac running macOS Sequoia (15.5) and was able to scan. I encountered an issue, however, when scanning receipts longer than the ...

mav by Apprentice
  • 267 Views
  • 0 replies
  • 1 likes

Resolved! ImageFormula R40 not working with MAC OS Sequoia

Just bought the new Canon ImageFormula R40 and it will not work with MAC OS Sequoia.  Upon trying to scan a document I get "CaptureOnTouch" is damaged and can't be opened. You should move it to the trash. Do we have an updated driver (I dont see one)...

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