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Brand new LIDE 400 scanner giving black lines

Hi, I am setting up a brand new CanoScan LIDE400  and every scan has a vertical black line on the right side of the image. I have tried cleaning the class multiple times per other people's posts / searching google but it is still happening. Thanks in...

Canon Canoscan LiDE 400 software taking long time to install

Installing the software from the CD, as nothing happened when the scanner was plugged in to the desktop via the included cable.  Running an HP desktop that's less than 2 years old, IntelCore i7-14700F with 16GB ram.  Windows 11 Home, and is up to dat...

Markb29 by Apprentice
  • 102 Views
  • 1 replies
  • 0 likes

ImageFormula R40 - Advanced Settings - Cannot Load Driver error

I recently purchased the ImageFormula r40 and ImageFormula r40 the Receipt Edition, installed the software and driver on a Mac running macOS Sequoia (15.5) and was able to scan. I encountered an issue, however, when scanning receipts longer than the ...

Anonymous by Not applicable
  • 891 Views
  • 2 replies
  • 3 likes

Resolved! Windows 11 and CanoScan 9000F Mark II

Ever since I downloaded Windows 11 this scanner stopped working.Completely.Cannot find a dedicated driver. Has this thing become a boat anchor?

DLI1228 by Contributor
  • 33157 Views
  • 25 replies
  • 3 likes

Resolved! CanoScan LIDE 300 How to scan multiple pages

I replaced an older version of the Canon LIDE300 scanner with a new one. With the old one I had the option to add additional pages because after each scan it gave the option to either "Scan" again or "Exit". The new 300 just automatically exits after...

zivanek by Apprentice
  • 267 Views
  • 3 replies
  • 0 likes

Unable to download drivers for LiDE 220 scanner

Hi.I have recently bought a new PC (i5 8500 CPU - Windows 11 Pro) and am unable to download the drivers to connect my pre-existing LiDE 220 scanner.  When I try to do so via the Canon site, I reach a stage where I get the message 'unable to load page...

Moonunit by Apprentice
  • 259 Views
  • 6 replies
  • 0 likes

Resolved! CanoScan LiDE 220 "Release the Lock Switch" Message

If I set up the scanner, open Utilities and click on Scan, I get the message, 'Release the lock switch, detach the USB cable and reconnect. Scanner driver will be closed'.  However, the lock switch is already released.I try locking it, then releasing...

peterday by Apprentice
  • 9524 Views
  • 3 replies
  • 0 likes

Resolved! ImageFormula R40 not working with MAC OS Sequoia

Just bought the new Canon ImageFormula R40 and it will not work with MAC OS Sequoia.  Upon trying to scan a document I get "CaptureOnTouch" is damaged and can't be opened. You should move it to the trash. Do we have an updated driver (I dont see one)...

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