Scanners
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Posts

imageFORMULA RS40 "CaptureOnTouch is damaged" error message

Driver for Image Formula RS40 on Mac Tahoe 26 I am running Mac OS Tahoe 26.1 and cannot use my scanner after the update.  When I try to use it I get this error message:  “CaptureOnTouch” is damaged and can’t be opened. Does anyone know if there is a ...

Canon Canoscan LiDE 400 software taking long time to install

Installing the software from the CD, as nothing happened when the scanner was plugged in to the desktop via the included cable.  Running an HP desktop that's less than 2 years old, IntelCore i7-14700F with 16GB ram.  Windows 11 Home, and is up to dat...

Markb29 by Apprentice
  • 196 Views
  • 2 replies
  • 0 likes

CanoScan LIDE 400 Crashes Computer

I've had this scanner for two years now, and all of the sudden, when I plug it in, it crashes my computer. I've tried restarting, and have ensured all updates to my computer have been done. I've tried uninstalling and reinstalling the driver, but can...

emily314 by Apprentice
  • 943 Views
  • 3 replies
  • 0 likes

Resolved! Brand new LIDE 400 scanner giving black lines

Hi, I am setting up a brand new CanoScan LIDE400  and every scan has a vertical black line on the right side of the image. I have tried cleaning the class multiple times per other people's posts / searching google but it is still happening. Thanks in...

ImageFormula R40 - Advanced Settings - Cannot Load Driver error

I recently purchased the ImageFormula r40 and ImageFormula r40 the Receipt Edition, installed the software and driver on a Mac running macOS Sequoia (15.5) and was able to scan. I encountered an issue, however, when scanning receipts longer than the ...

Anonymous by Not applicable
  • 1547 Views
  • 2 replies
  • 3 likes

Resolved! Windows 11 and CanoScan 9000F Mark II

Ever since I downloaded Windows 11 this scanner stopped working.Completely.Cannot find a dedicated driver. Has this thing become a boat anchor?

DLI1228 by Contributor
  • 34409 Views
  • 25 replies
  • 3 likes

Resolved! CanoScan LIDE 300 How to scan multiple pages

I replaced an older version of the Canon LIDE300 scanner with a new one. With the old one I had the option to add additional pages because after each scan it gave the option to either "Scan" again or "Exit". The new 300 just automatically exits after...

zivanek by Apprentice
  • 1499 Views
  • 3 replies
  • 0 likes

Unable to download drivers for LiDE 220 scanner

Hi.I have recently bought a new PC (i5 8500 CPU - Windows 11 Pro) and am unable to download the drivers to connect my pre-existing LiDE 220 scanner.  When I try to do so via the Canon site, I reach a stage where I get the message 'unable to load page...

Moonunit by Apprentice
  • 894 Views
  • 6 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements