I am trying to set up a new scanner for one of our workers and in CaptureOnTouch pro v5 I keep getting the error code 80FD114D.The computer is a windows 11 machineI have checked in device manger to see if the driver could be updated. It was up to dat...
After working well for four years, my LiDE 400 stopped in the middle of the scan and would not restart. Canon IJ Scan Utility Light v4.1.2 blinks up "please wait momentarily" and then never scans. MP Navigator EX 4.0 says "Cannot communicate with sca...
My scanner is giving me this message each time I try to scan. "Cannot find scanner. Check the power and the cables." I have tried plugging it into new outlets, using a different USB connecting cord, and I have removed the CaptureOnTouch V4 software a...
Hello ,I have been assigned to replace my team's tower computers with new equipment. We are being pushed towards purchasing of laptops. However, my team scans mass amounts of materials at a time using Canon and CapturePerfect 3.1. I am concerned ther...
Does the ImageFORMULA R50 work with the latest Mac OS, 15.01 (Sequoia)?
Just bought the new Canon ImageFormula R40 and it will not work with MAC OS Sequoia. Upon trying to scan a document I get "CaptureOnTouch" is damaged and can't be opened. You should move it to the trash. Do we have an updated driver (I dont see one)...
Lately I have been unable to use my CanoScan LiDe 300 more than for one page, and then only by using the AutoScan function. Also, I successfully downloaded the IJ Scan Utility but can't get a shortcut to work. I'm using Windows 11. BTW, I've used Can...
Hello, I have an office canon DR-C225II that is not working, i tried to reset my computer and unplug the scanner, and still showing the following (Cannot find the scanner. Check the power and cables.) What should I do next
I just received my new CanoScan LiDE 400 tonight. It installed with no problems, turned on with no problems...but now I'm constantly getting the error message "Cannot communicate with scanner for these reasons: -Scanner is turned off.-USB Cable is di...
I have a Canon 9000F mark II flatbed scanner; attached to a MacBook now running sequoia. The Apple utility Image Capture stopped working with the 9000 with Sonoma and still doesn't work with Sequoia. I've looked for new Mac OS drivers, but upon arriv...
Hello, I have a CanoScan LiDE 500F scanner which I've been using for many years with a Windows 10 (64-bit) laptop. Recently I bought a new laptop - Windows 11, and after installing the Canon software from the original media, I found that the scanne...
Like another user, I have my trusty 500F, and also I have a LiDE 20, but I am getting various incompatibility messages, not recognizing TWAIN and drivers not installing etc.Is there really no way to keep using this scanner with Windows 7 64 bit ?It s...
Application installs with no issues but when attempting to open it says that CaptureOnTouch is damaged and cannot be opened. I see that there are no drivers for Mac OS v15. Can we expect updated drivers soon or any work around?#imageFORMULA RS40
Hello Everyone,I have a DR-C230 scanner connected to Windows 11 Pro PC, this is the second time it is having this issue of not detecting paper on the feeder, we can move the scanner to another PC and it will work fine, we can move another DR-C230 to ...
Followed all directions for installing and can not get it to work. Error message is: On Clicking on Captureontouch on software appls get "Cannot Find Scanner". Check of installed hardware shows it is installed and working. Help ?? Thanks Dave
