Canon Community

Jdkasdan · ‎05-16-2022

I tried plugging my new Canoscan Lide 400 into a usb 2.0 mini-hub & it won’t work. Do I need a usb 3.0 connection?

shadowsports · ‎05-16-2022

Greetings,

USB devices do not always work correctly when plugged into a hub (powered or unpowered). Plug the device directly into a USB port on the motherboard or case for best results.

~Rick
Bay Area - CA

~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Jdkasdan · ‎05-17-2022

I wouldn’t be using a mini-hub if I had enough ports available. That is why I asked the question about a 2.0 versus a 3.0 Usb. Thanks!

shadowsports · ‎05-17-2022

Greetings,

The USB connection is backwards compatible with USB 2.0, but the device may not be detected or function as expected when its connected to a hub.

~Rick
Bay Area - CA

~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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