CanoScan LiDE 220 and ARM support

[PK17]

I downloaded "sc68-win-lide220-1_04-ea33_3" from the canon software/driver site.

After running the installation software, I get the following message...
Installation Incomplete
Scanner Driver has not been installed

I'm running Windows 11 with the latest updates on an ARM processor (Snapdragon X1E-80-100).

I have no problems using the scanner on another Windows 11 device which is running a x86 processor.

Does anyone know if the issue is due to the CanoScan LiDE 220 lacking support for ARM?

[jrhoffman75]

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@PK17 wrote:

I downloaded "sc68-win-lide220-1_04-ea33_3" from the canon software/driver site.

After running the installation software, I get the following message...
Installation Incomplete
Scanner Driver has not been installed

I'm running Windows 11 with the latest updates on an ARM processor (Snapdragon X1E-80-100).

I have no problems using the scanner on another Windows 11 device which is running a x86 processor.

Does anyone know if the issue is due to the CanoScan LiDE 220 lacking support for ARM?

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Should be compatible. See this article and associated instructions:

PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers

[PK17]

Thank you John for pointing me to the article.

I'll have the look more into this because the directions certainly did not work: "If you want to use your product via USB with a Windows 10 or 11 device running on an ARM-based processor, simply plug your device into an available USB port. A driver will be installed automatically."

There's nothing plug and play about this and the setup file did not work.

Thanks again.

[jrhoffman75 · Accepted solution]

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@PK17 wrote:

Thank you John for pointing me to the article.

I'll have the look more into this because the directions certainly did not work: "If you want to use your product via USB with a Windows 10 or 11 device running on an ARM-based processor, simply plug your device into an available USB port. A driver will be installed automatically."

There's nothing plug and play about this and the setup file did not work.

Thanks again.

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Register your product, if you haven't already, and give Canon a call at 1-800-OK-CANON.

[PK17]

Yes... I'll give that a try. Thanks for all the help.