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Resolved! R5c - Cant find big recorded video through USB connection

Hi folks. I recorded few super big videos with my r5c on a CFb card. And with proper card reader I can see and download the video files. However, when directly connected to my windows PC. I can see both pictures and <4GB videos. But the bigger videos...

colwer by Apprentice
  • 718 Views
  • 4 replies
  • 0 likes

EOS R5 C Won't stop recording

The canon R5c camera when we buy the camera and try to record, if we start recording, it won't stop when we press the button to stop recording. We use to stop it by turning off the power button again and restarting it. If you know of a solution to th...

Biruk by Apprentice
  • 411 Views
  • 2 replies
  • 0 likes

XF605 "USB (Type-C) Mode" greyed out

I want to connect my new Canon XF605 as a webcamWhen I go to Settings (item 7) the "USB (Type-C) Mode" setting is greyed out and I cannot change it.Does anyone know how to enable this so I can make the change needed?Thanks

MBANK by Apprentice
  • 1092 Views
  • 3 replies
  • 0 likes

LANC port on XF605 camcorder?

I can't find any specific reference to a LANC port in the XF605 camcorder manual (maybe because of a trademark issue?), but I'm trying to research a suitable remote zoom and focus control (probably from Varizoom - I'm looking at their VZPROL, the Pan...

ebinrock by Apprentice
  • 753 Views
  • 1 replies
  • 0 likes

Resolved! CR-N500 - Settings change after reboot

On CR-N500 PTZ cameras with firmware 1.3, why do some settings change after a reboot? For example, white balance defaults to AWB and shooting mode defaults to F.Auto. I usually put the cameras in a stand by mode (which saves these settings) but occas...

Saving Presets with RC-IP100

Working with CR-N500 cameras controlled by a RC-IP100 controller (both on firmware v1.3) web interface and Canon's remote controller app. Trying to get the presets to save correctly via the RC-IP100. My desire is when a preset is saved it doesn't inc...

R5C Product Feedback/Feature Requests?

What is the best way to request features or changes to products?  I can't find a link to product support although I think there is one somewhere.  Any idea if the product people actually read requests or does Canon not take feedback well? 

Wojdarm by Contributor
  • 1407 Views
  • 9 replies
  • 0 likes

Canon R5C AF Tracking Issue in High-Speed Photo Mode

Hello everyone,I hope this message finds you well. I'm reaching out to share a concern I've been experiencing with my Canon R5C, specifically related to autofocus tracking in high-speed photo mode.When shooting in H+ speed mode with AFC enabled, my C...

Finch by Contributor
  • 771 Views
  • 6 replies
  • 0 likes

Canon R5c best Picutre Profile without editing

Hello friends Most of the time I record my video in Clog3 or Raw. Sometimes I would like to record videos and use it without editing in post. What do you mean? Wich is the best Picture Profile for you? Wich one would you choose?BT.709 Wide DR, BT.709...

Eos R5c 8k Files not visible in window explorer

I have purchased a Canon R5c and shot a video in 8k Raw Light at 60fps. when connecting to my windows 11 computer, in explorer there is no video while it is visible in the camera. The files does not show. Any thoughts. Since I cannot see the file, i ...

R5-C MAJOR tech support fail

Looking for some guidance on a major issue with my R5-C.  I’ll keep the back story as brief as possible.  I got my R5-C last October and it became my main gimbal camera for weddings and concerts.  My other 2 cameras are C70 and 5DIV so I am heavily i...

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