I have a Canon XA75 that is connected to a Datavideo PTR-10. The PTR-10 provides D-TAP power connecting for USB-C power. According to the XA75 documents the USB-C port requires 9v and the Battery Pack requires 7.4v. The PTR-10 can be configured to pr...
Can I use the same power supply cord for the battery charging dock for continuous power supply? I can't find a definite answer on using the charging dock power cord, even though it does power on the camera without a battery. Turning the camera on is ...
Hello. I've been using the XF400 for a few years. The top handle was put on and left on when purchased new. It's stopped working on my camera. I'm using Firmware 1.0.5.0. I've tried reseating it and it doesn't help. Last night I was able to try my to...
Hello, I have a non-standard problem with *.CRM video files. I accidentally deleted them from my SSD on my computer. The files did not fit in the basket. I immediately ran a deleted file recovery program (tried different ones) and the files were quic...
Hello, Does anyone know if the mount for the lens hood is removable on XF605? I bought the camera several years ago and I believe the mount came on it, because I just added the hood and never thought about it again. It lives in my studio, so maybe do...
Hi everyone. I have two C100 Mk II cameras that I use on a regular basis. Six months ago, I could not remove the lens from one of the cameras due to the pin that secures the lens not being retracted from the EF mount when pressing the release button....
With the EOS C70 everything worked really well through USB-C on DJI RS3/RS4 Gimbals - You had run stop and even some basic motor control of AF lenses through the USB-C port. With the introduction of the EOS C80 I can't seem to get any system to comm...
Hi all - I'm having a lot of success getting a PTZ network set up, but one thing I can't figure out is how to get a Canon CR-N700 to receive line audio from an XLR source. Within settings->communication->(IP) I've enabled NDI HX and selected to al...
Hey, does anyone know if the R5C can record real time 4k 120fps? I been wanting a sports photo/video camera. I already have Canon glass so I don’t want to switch to Sony. But I’ve seen that the Sony A7S III can shoot real time 4k 120fps meaning it do...
This concern just started happening today.I noticed the video coming from my camera (XF605) was periodically bouncing around as if I was shaking the camera up and down, however it is remaining idle.Now, an almost grinding sound is emanating from with...
Hi community. I am creating this new thread because I found out where is the issue is coming from with my CANON R5C recording sound (but still dont know how to fix this). So first, I have been using two types of mic: 1- The Rode VideoMic Pro Rycote ...
Hello to every oneDoes anyone know what buttons we need to press to enter the Canon lens service menu? Previously, for J series lenses, this section could be entered by holding down the MEMO SW and doing a few other things. What should we do for the ...
I have just aquired a second hand Canon XF100 camcorder. I have bought a refurb SanDisk Extreme compact flash 32gb UDMA7 and when I press record, I get an error message 'involid operation'. I have closed the doors, Does anyone know if these cards are...
Wasn't sure where to post this so please move or let me know where I should post.Dear Canon,I would like to request a REC TIMER feature for the R5 C. Rather than just the option for Timecode which starts / stops / then continues to increase, a featur...
Fairly new to the R5 C, the time displayed in the upper right of the LCD seems to be some kind of cumulative recording time and does not start over at 0 each time I begin recording. The cumulative time could be useful in some cases but most of the ti...
