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imagePROGRAF PRO-300 computer not finding printer all of a sudden

ryanh
Apprentice

I'm using a prograf pro 300, was printing fine then I went to bed.  I think I accidentally left it on and now it is not connecting to my computer.  I reset the printer and it is now connected to wifi but I'm not getting any connection between computer and printer.  Any suggestions?

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the Canon forum!

So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version). How are you connecting and what error message? Any 
other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

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