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Pro 1000 Paper Sizes

RSPhoto51
Apprentice

I need to print onto a 5x7" sheet from Photoshop.  There is no option on the printer itself to select such a size.  How do I fix this?

2 REPLIES 2

jrhoffman75
Legend
Legend

6128148C-BA87-4385-91DB-E9D704DE1634.jpegThe specs on the web site say 5x7 is compatible. Maybe the media type (I.e. if you are selecting a fine art paper) isn’t compatible because of the imposed border)

 

This is just a guess since I don’t have that printer. 

 

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

ArthurJ
Product Expert
Product Expert

Hi RSPhoto51,

 

So we can best assist you, we would need some more information to help narrow down this issue.

 

  1. What version of Windows or Macintosh is installed on your computer?
  2. What type of paper is loaded in the printer?

We look forward to your reply.

 

If this is a time sensitive matter, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST. 

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