Pixma Pro-10 print head problem

[rjfortin]

Hi! I expect my question has been answered somewhere, but I am new to the board.  Hope you will indulge me.  I have a Pixma Pro-10 that I acquired from someone who did not use it for 4 years.  6 of the 10 printer heads were clogged completely and others partially.  I was able to clean 9 of the 10 heads.  72R is still not firing.  When I run a deep cleaning the R72 cartridge depletes as expected but the head still does not print.  Is it possible something other than a clog is the problem? 

RJ

[dtjoyce]

I have a similar issue with the PBK.  Not printing but the ink is going somewhere.  

[rjfortin]

Hi! I was able to fix my printer with a simple solution.  The printhead disassembles easily.  I used distilled water, a small basin and a spoon. It took about 2 1/2 hours but I got the printhead completely clean.  I don't know if we are allowed to put links in this forum but if you type into Google "Pixma Pro 10 printhead clogged" look for a YouTube video by Tom's Computer Tips you will see a video of how to Safely clean the printhead.  My printer works awesome now! Follow the directions implicitly as failure to do so could fry the printhead.

[kzaner]

Please elaborate on how it could “fry” the printhead. Thanks!

[rjfortin]

The video maintained that getting the circuit board wet could damage the print head if it was still damp when the print head is re-nstalled.  My apologies for being vague on that point.  After cleaning the print head I allowed the unit to dry out for a few hours out of the abundance of caution.

[kzaner]

Thanks very much for your information. I thought that it might be a potential electrical problem. It looks like a good procedure which I try out soon.