06-11-2024 03:01 AM
I have a Pixima Pro printer that was dropped during a move and stopped working. The fault code was 6A00, and I couldn't figure it out at the time. I couldn't bring myself to throw it away, so it sat unused for about five years.
Recently, I had a need for the printer and decided to give it another try. I discovered the problem: a broken piece lodged in a roller was preventing the purge wiper from moving. I know where this piece goes, but I don't understand its relevance or whether I need it for the printer to function correctly.
If I do need this piece, does anyone know how to remove the purge unit so I can glue it back on? Any advice or guidance would be greatly appreciated. Thank you!
06-11-2024 09:11 AM
Greetings,
I would try the Canon Parts Desk:
Canon Parts Order Desk
1-866-481-2569
They might be able to help with the part.
~Rick
Bay Area - CA
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