09-18-2023
04:11 PM
- last edited on
09-19-2023
09:02 AM
by
Danny
Hello... I posted this is the Adobe forum also, and am still looking for a solution:
I'm trying to print from LrC 12.5 to a Canon Pro-10 with MacOS Ventura 13.5.2. I've been printing fine for a while, and "suddenly" I'm having issues. I'm not sure what has changed, other some MacOS updates. But I don't know at what point the problem started.
I'm trying to print a simple 5x7 print from an image that is 1938x2713 resolution. I've tried borderless and with border, and in both cases I get a postage-stamp sized image in the upper-left hand corner of the paper, like this:
This also happens with 4x6.
The image in the Print module looks like it's correct:
I updated the printer drivers to the most recent on the Canon website (16.70.0.0) and the printer firmware is also current (2.031) I also reset the printing system on the Mac.
I have no problems printing from Photoshop 2024 or ON1 Photo RAW 2023.
Someone posted a similar issue here, but the solution there doesn't seem to apply.
Any thoughts?
Thanks!
-Eric
Solved! Go to Solution.
09-21-2023 06:25 PM
Bzzzzzt...! Time's up! The correct answer was given in the KelbyOne community forums.
And the answer is: The setting Print Settings....→Paper Handling..→Scale To Fit Paper Size was turned off. Turning it on fixed the problem. Now, why this caused the image to print in a tiny corner of the paper is beyond me, as Page Settings, Scaling was already at 100%.
09-21-2023 06:25 PM
Bzzzzzt...! Time's up! The correct answer was given in the KelbyOne community forums.
And the answer is: The setting Print Settings....→Paper Handling..→Scale To Fit Paper Size was turned off. Turning it on fixed the problem. Now, why this caused the image to print in a tiny corner of the paper is beyond me, as Page Settings, Scaling was already at 100%.
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