06-07-2023
12:30 AM
- last edited on
06-07-2023
08:46 AM
by
Danny
Hi,
My pixma pro 10 has been leaving a magenta hue to my prints when I print in both Lightroom and Photoshop. Is anyone else having this issue or do you know how to fix it?
06-07-2023 08:22 AM
Welcome. Before we can start diagnosing your issue please run a nozzle check.
It should look like this is all is well:
Canon Knowledge Base - Examining the Nozzle Check Pattern (PRO-10)
If not you need to run a cleaning cycle.
Let us know how it looks.
06-07-2023 09:49 AM
I did the cleaning and it printed correctly but then when I went to print my picture in Lightroom it still has a magenta hue to it.
06-07-2023 10:34 AM
OK. What operating system?
Can you print a screenshot of te print dialogue? It should look something like this:
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
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