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Canon Pro100 not printing correct size

jaycon
Apprentice

Hoping someone can help me

Trying to print an image from Photoshop that is 18x12" on 13x19" paper

Im on a Mac

I set the page size to (A3) 13x19" but it printed 9 1/4 x 6 1/8" in the corner of the paper

Image attached

Its driving me nuts - any help greatly appreciated

Thanks PrintPrintJay

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

The printer may have been installed using AirPrint instead of the Canon driver. Open your system preferences and select printers and scanners. Remove the PRO-1000 listed and then add it back and if AirPrint is listed, switch it over to the PRO-1000 driver and try to print again. 

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