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Printer Model: C3926i - Print During Energy Saving Mode

PrintimusPrime
Apprentice

I am currently having this problem wherein the printer cannot do print jobs during energy saving mode, most of our units currently having this problem are all C3926i, the previous models(C3826i) never had this problem,unfortunately it was replaced by the newer models with the said problem, the networks are all via Lan so I don't think its a  network problem. 

Do you guys have any permanent solution to this? I currently increased the time to an hour before it goes to sleep time as a temporary remedy.

1 REPLY 1

Stephen
Moderator
Moderator


Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. However, your dealer can help!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

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