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IPF6450 driver issue with Mac 13.0.1

Coops
Apprentice

Hi, Just wondering if anyone else is having an issue with IPF6450 printer and Mac Ventura.

When printing I'm told the printer is not connected, I have done all the usual things like resting print defaults, deleting and re adding the printer.

Have updated the Firmware to 1.50

OS is up to date

Have installed latest driver from Canon site 5.50

System preferences will add the printer but if I do it via the IPF Printer Set Up software, it can't find it.

 

Any help is appreciated, cheers

 

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Coops, 

There are many causes of the issue that you are experiencing.  Because of this, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and assist you with installing the driver on your computer quickly via phone.

 

 

 

 

 

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Hi Patrick

Thanks for your response, I'm in Australia, is there a support number for here??

Cheers

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