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Help - Error message (Canon iR-ADV 4535 III)

clule1020
Apprentice

When printing anywhere from 150-300 items - sometimes midway through it stops and it displays a PDF error message on the bottom of the screen and when I go to the item it stopped on it says the following 

"Could not execute because it contains unsupported data" 

This happens at random times and not every time we do a mass printing. 

Any ideas for mitigating this or fixing it without having to reset the printer would help.

Thank you

1 REPLY 1

Danny
Moderator
Moderator

Hi, clule1020!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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