imageCLASS D420 windows 11 driver???

[ffejvt]

Hello.Just purchased a new Dell tower and am bummed that my trusty imageCLASS D420 will not work with windows 11(at least i don`t think as i cannot find an 11 driver.Much obliged if anyone knows a way i can get them to communicate.BIG thanx!

[jalloway]

I'm running into the same issue.  HP has the new drivers posted on their website - why doesn't Canon?

[Hector · Accepted solution]

To use the D420 with a Windows 11 computer, you can download the Windows 10 drivers and software using the link found HERE. The drivers will work with your Windows 11 computer.

[jalloway]

Hi Hector - thanks for the reply.  I am able now to connect to the printer with a USB cable, but through my wired network.  Is there a factory reset procedure so I can reset all of the network features?

[ffejvt]

YESSSS Hector.i figured that out last week.works like a charm.THKU soooo much for reply man!

[geltnerpeter]

This did NOT work for me.

[JustDon]

Windows 10 drivers do not work for me on a Windows 11 HP Pavilion, installing as a local printer.  Printer installs but does not print test page, nor a Word document. Document just stays in print queue.

[JustDon]

Addition by JustDon: My problem has been solved.  Here is what I think I did wrong.  First, I had the printer plugged in to the PC and turned on when I ran setup.exe to install the drivers.  Second, I tried to install it in LPT1, the parallel port when it needs a USB port.  With the drivers improperly installed, there was no choice of a USB port.  Properly installed, a port named USB001 was added to the port list. An aside:  I read that some older printers can't run on the new high speed USB ports, but after I installed it in a USB 2.0 port, I moved it to a "super speed" usb port and it worked fine.  So yes, the ImageClass D420 can be installed on a Windows 11 PC (mine is a HP Pavillion) using the Windows 10 drivers, as Hector said, but if you don't install them correctly, you may mistakenly conclude it won't work.

[geltnerpeter]

I tried that link several times. Installing, uninstalling, shutting down the computer restarting, etc. The windows 10 version did not work on my new Windows 10 HP All In One computer.

[geltnerpeter]

Sorry, I mean Windows 11 computer.