Printer Software & Networking
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Resolved! MG6220 from offline to online

How do I get my MG6220 from offline to online. It is connected to a PC/Windows 10. It was fine a few days ago but now it shows offline & will not print. I'm sure it's a simple solution but I can't figure it out. 

Dayrel by Apprentice
  • 10877 Views
  • 8 replies
  • 0 likes

Canon MX922 "Offline" and a Chromebook

Hi,  I have an Acer Chromebook and an MX922 Printer. For about a year I have successfully printed via wifi with my Chromebook to my printer. About a month ago my printer went offline and has never gone back. I have gone through the WLAN Standard setu...

baller by Apprentice
  • 7187 Views
  • 3 replies
  • 0 likes

Canon MX922 Wifi Connection Problem

I have a Canon MX922 on a Windows 10 laptop, attempting to both print and scan wirelessly. Printer is very close to router (within 3 ft).  Successfully connected to wifi, signal strength 100% per Network Configuration Page. During both printing & sca...

MG2920 is not connecting to the router

Hi, I have a PIXIMA MG2920 that can no longer connect to the router. Both power and alarm LEDs are flashing for around 21 times. I tried to diagnose the error through the diagnosis utility while connecting the printer through a USB cable but it wasn'...

drakool by Apprentice
  • 2877 Views
  • 2 replies
  • 0 likes

Where is the PIN number?

I've got my MX490 series connected to the network and Windows can see it but when I try to connect my computer to it, Windows asks me for a PIN number. Where do I find the PIN number for this printer? I can't find one anywhere on the machine itself o...

KimBeall by Apprentice
  • 2632 Views
  • 1 replies
  • 0 likes

New Router

I received a replacement router from AT&T, so I need to change the network name and password on my Canon MG3520.  I have been using it wirelessly and it worked great, but, of course, now it doesn't connect via wifi.  Can anyone guide me through this ...

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