Will Scan but Printer stays off-line : MF741Cdw

[DaylightGlass]

EVERY single time I want to use my printer (6 months now) I have to reset my network settings and start over. So, what should be a 'command print' on my Mac turns into 30 minutes of fussing with setting for one copy, EVERY TIME. The scanner works fine, but the printer is always offline.  I know it's capable of communicating, what it going on? I'm ready to return this printer. 

[Stephen]

Hello!

So that the Community can help you better, we will need to know more information.

Do you see any error messages?
Which version of the macOS are you using?
How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please call 1-800-652-2666 Monday-Friday from
9:00 am to 8:00 pm (ET).

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!