08-07-2024
10:04 AM
- last edited on
08-08-2024
08:15 AM
by
James_C
Hello,
Printing wireless from my Macbook Air has become increasingly becoming unpredictable -- printing sometimes, not printing at others, and once printing after a couple of hours.
I then downloaded the latest driver for the Imageclass MF244DW and tried to reinstall the driver and connect the printer, after doing a "reset printer" as advised on Apple support communities on the Add Printer/Scanner menu.
The Canon MF series appears on the add printer menu, but after trying for sometime there appears one error message or the other: "usuallly unable to set up printer". Have tried half a dozen times -- after rebooting he computer, switching off/swicthing on the printer. Now I can't do any printing
Any suggestions? The Apple community boards have a number of posts on similar problems with Canon printers Reset printer seems to work for some, not all. Thank you in advance.
Ram
(For even longer I have had difficuty printing from iOS 17.5. Would like to first set up the printer on the Mac.)
06-04-2025 10:32 AM
Hello,
If print jobs were failing and the computer can see the connection but is unable to add it, it looks like a poor network connection between the printer and Mac. You can try installing the latest version of the MF Printer Driver & Utilities for Mac from our support site. Once installed you can try adding again. If it still fails, I suggest moving the printer close to the router or power cycling the router by unplugging it from the power for 5 seconds. Once the printer is closer or the router has been power cycled, you can try adding the printer again.
If the printer still fails to add, I suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check what is causing the communication/driver issue.
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