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Trouble installing ImageCLASS MF244DW on Mac OS Sonoma 14.5

ramreddy11
Apprentice

Hello,

Printing wireless from my Macbook Air has become increasingly becoming unpredictable -- printing sometimes, not printing at others, and once printing after a couple of hours.

I then downloaded the latest driver for the  Imageclass MF244DW and tried to reinstall the driver and connect the printer, after doing a "reset printer" as advised on Apple support communities on the Add Printer/Scanner menu.

The Canon MF series appears on the add printer menu, but after trying for sometime there appears one error message or the other: "usuallly unable to set up printer". Have tried half a dozen times -- after rebooting he computer, switching off/swicthing on the printer. Now I can't do any printing

Any suggestions? The Apple community boards have a number of posts on similar problems with Canon printers Reset printer seems to work for some, not all. Thank you in advance.

Ram

(For even longer I have had difficuty printing from iOS 17.5. Would like to first set up the printer on the Mac.)

1 REPLY 1

Hector
Product Expert
Product Expert

Hello,

If print jobs were failing and the computer can see the connection but is unable to add it, it looks like a poor network connection between the printer and Mac. You can try installing the latest version of the MF Printer Driver & Utilities for Mac from our support site. Once installed you can try adding again. If it still fails, I suggest moving the printer close to the router or power cycling the router by unplugging it from the power for 5 seconds. Once the printer is closer or the router has been power cycled, you can try adding the printer again.

If the printer still fails to add, I suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check what is causing the communication/driver issue.

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