TR8620a AirPrint gone

[machias]

Hello,

My Canon TR8620a is two weeks old. It was working great until the latest firmware update, now I no longer have AirPrint and it can only be found on my network by searching for the IP address.  Firmware version is 1.052. I can see it just fine in my network, it just doesn't show up on my iPad Pro or on my Macs as an AirPrint option. On both Mac and Linux I had to search for the printer with the IP address, though the Linux installer did find it when it scanned my network.

Anyone have any idea if the latest firmware breaks AirPrint?

Thank you

[ArthurJ · Accepted solution]

Hi,

I recommend reaching out to Canon support for further troubleshooting in real time. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.