12-05-2022 01:07 PM
Purchased TR4720 in July 2022 and installed just fine. Had to change ink cartridge last week and now cannot connect wireless to laptop. Went through every suggested fix and even uninstalled and reinstalled - got a message back that the connection was made but when I tried the test page got the same error message 1651 - unable to communicate with server, etc. HELP - I'm at the end of my rope
12-06-2022 04:41 PM
Hi KatyB,
Because there are a few causes of the 1651 error, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
They can assist you with clearing the 1651 error so that you will be able to print with your PIXMA TR4720.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.