Reconnect to Wireless

[Peubank]

I have the TS3520 and it was connected to my wireless and working fine until my son decided to change my Internet password. Now I cannot reconnect it I have done everything the manual says everything the app says everything and it will not reconnect

[shadowsports]

Greetings,

Have you re-run the Set Up Utility?

Canon Knowledge Base - Easy Wireless Setup With Windows - PIXMA TS3500 Series

It gives you the opportunity to re-enter the wireless password.

[Peubank]

Where would I do that? The app does not allow me to do anything but search for a printer and then it doesn’t find it.

[ArthurJ]

Hi,

I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you