10-14-2020 08:18 PM
hello, I have a canon PIXMA iP8720 and just installed a new router/wifi: motorola MG7540.
I have held the blue wifi button on the printer and waited for power to pulse 2 times. the wifi then pulses in 2s and continues. I clicked the WPS button on the router (I believe i need to do that) and the blue wifi continues to pulse.
It does not seem to connect as my MAC cannot see the printer in setup.
After some the ORANGE light comes on.
I don't know the process for how to fix this.
10-21-2020 04:27 PM - edited 10-21-2020 04:30 PM
Hi Taliesinian,
If you are using the WPS push button method, please hold down the Wi-Fi button on your PIXMA iP8720 until the power light blinks 1 time and then let it go. Once complete, press the WPS button on your router.
To view this process, please use the following link:
https://support.usa.canon.com/kb/index?page=content&id=ART114494
Please note, not all routers have WPS enabled by default.
If this is the case, you can log into your router's web interface and enable it or you can use a different method:
https://support.usa.canon.com/kb/index?page=content&id=ART166929
04-03-2021 11:09 PM
I did this, and the network sees the printer, but it won't connect.
Any ideas?
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