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PIXMA TS9521c - offline issue with printer

scrapgoodness
Apprentice

Hi

I have windows 11. My printer has been working well, up until a few weeks ago. This morning i went to use Canon Easyphoto Editor to print pictures and my printer was not in the drop down menu. I uninstalled and re-installed printer drive successfully. I was printing for several hours and next my printer stopped printing. When i checked the printer menu it shows OFFLINE. 

Thank you

1 REPLY 1

shadowsports
Legend
Legend

Greetings ,

What is the printer connected to and how?

We will need This information to provide assistance.

 

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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