09-21-2023
07:02 AM
- last edited on
09-21-2023
08:05 AM
by
Danny
My printer TS3450 just refuses to connect to wi-fi after entering the password.
Recently I got new router so I'm trying to reconnect my printer to new router which is became very difficult to connect.
Once I enter my wi-fi password on Android Canon application printer just won't connect and show 'x' next to the wi-fi icon.
I restarted my router and printer, I also reinstalling the application on my Android phone, tried connecting from my Windows 11 laptop.
The I decided to run the Canon's troubleshooting tool and it printed out 'C-5' error suggesting that either router or wi-fi are offline which they are not. It also suggested that security key is mismatch and I have no idea how to make the security keys match.
It would be great if I could get the assistance regarding the issue that I'm experiencing with my printer.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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