02-19-2023 05:09 PM - last edited on 02-21-2023 09:42 AM by Danny
I have a new router and wanted to connect my MX922 to it. Watched the video and never got the screen where I could enter the password. Did get error message that the printer could not connect with the access point. Now what?
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02-24-2023 03:25 PM
I finally just deleted all the oild software and then downloaded the drivers fresh. That did it for wired. Then was somehow able to get the wireless to work.
Thanks
02-22-2023 12:48 PM
Hi,
If the printer detects the router but does not prompt you to enter the wifi password, I would check with your internet provider to see if your router has WPA 3 enabled. If you have them disable WPA 3 and enable WPA2 and then you can enter the wifi password on the printer. Once that is done, you can enable WPA3 and the printer should still be detected.
As a work around you can also try disabling the ipv6 setting on the printer but this may not resolve the problem. Please click HERE for the steps.
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02-24-2023 03:25 PM
I finally just deleted all the oild software and then downloaded the drivers fresh. That did it for wired. Then was somehow able to get the wireless to work.
Thanks
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