10-15-2020 11:13 AM
When I first bought the printer earlier in the year, I was trying to connect it to my iPad which didn't work. Now I have a MacBook Air and I am trying to connect it to the laptop. It says to reset the printer, I need to hold down the stop button until it blinks 21 times. Well, I can hold down the stop button for a minute and nothing will happen. Not one other button will blink. Even when it syas to hold down the bluetooth button and the power button will blink, that isn't working either. I have no idea what to do.
10-21-2020 04:10 PM
Hi devinthomas,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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