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MG6850 Printer: How to reset the Wifi password?

NickPGSmith
Apprentice

Hello, this seems like an obvious thing, but I have failed to find an option to reset the Wifi password.

The printer has been working connected to my AP for a long time. At some point in the past, I think after a firmware update, it failed to connect to my AP. I have had to use it in DC mode. I don't have WPS on the AP.

Using the Standard Setup or Advanced Setup, I can't see an option to re-enter the wifi password. I get to the point to re-enter the AP name (which is already correct) but then it shows:
- Search for wireless router
- Conecting to the wireless router
- Failed to connect to the wireless router

but without any option to delete/reset the existing settings. Any ideas?

Thanks

1 REPLY 1

Arthur
Moderator
Moderator


Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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