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MG5500 : Continual 'dropping' of AirPrint

Shropshire-Lad
Apprentice

I have experienced continual problems over probably 12 months with the 'AirPrint' option of my Canon printer.

 

All the set-up procedures have been checked and double-checked.

The printer tells me it is connecting to my Wireless LAN.

It has been succesully used on a PC running Win10.

Also on a MacBook Air plus an iPad and iPad mini.

 

Then, the printer suddenly stops working (receiving print instructions) and with messages:-

"Cannot find Air Printer" (Mac use)

"Error Running" (PC)

 

However if I connect both the PC and MacBook directly with a cable, I can print without any problem.

 

I normally 'leave it alone' for 48 hours, come back and the printer magically works.

Then, next day, nothing!

 

I have rebooted all machines and the printer.

I have reset all W-LAN connections.

But still NOTHING.

 

This is the second Canon 'air-print' machine to give me identical problems - and quite frankly I am running out of patience with the supposedly "quality" brand.

 

Can anyone give any suggestions before I change to a more reliable manufacturer?

 

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