05-06-2024 12:16 AM - last edited on 05-07-2024 10:36 AM by Danny
Hello, I downloaded MF Scan Utility and installed. When I open MF Scan Utility, it said "A scanner driver supporting this software is not installed. Install it and try again." I installed the piniter driver "Canon Generic Plus UFR II and it prints fine but the MF Scan Utility is not working property. Does anyone had same problem or solved this problem?
05-06-2024 02:41 AM - edited 05-06-2024 02:44 AM
Greetings,
I know exactly what this error is caused by and how it can be resolved. I'd be happy to provide you with a link to the software that you need in order to fix it, but you'll need to tell us the model of your Canon printer and the operating system you're using it with.
Thank you 😀
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-06-2024 09:41 AM
Thank you very much for your help!
I have Canon imageCLASS MF455dw Wireless All-in-One Laser Printer with Window 11 Home operating system.
I also using TP-Link Deco AX3000 WiFi 6 Mesh System (Deco X55) Wireless Router and Extender.
I really don't know which one cause this problem..
Thanks again.
05-06-2024 10:08 AM - edited 05-06-2024 10:09 AM
Greetings,
For Windows 10/11, this should solve the problem. Close the MF Scan Utility and run this download. Then open the program and retest. Please report your results:
https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDIwMDAwNjg2NTAz&cmp=ABR&lang=EN
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-06-2024 10:17 AM
I will report you tonight (Eastern Time) when I go home.
Thank you very much.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.