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IJ Scan Utility no program in folder

dhlawrence37
Apprentice

Hello,

I have a brand new Canon PIXMA TS3522 all-in-one printer. I have installed the drivers onto my HP computer that runs Windows 11. There is no program for the IJ Scan Utility. When I open the canon folder on the C drive - there is a file but no program. I have looked all over the Canon Site and cannot find it. When I look up my printer and look for software it is also not on the list. I teach my son at home and really need help with this - so his work can be sent to his teachers.

Thanks

3 REPLIES 3

jrhoffman75
Legend
Legend

I don't have W11, but did you try this:

Screenshot 2023-12-02 141104.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Hello,

Yes, I did! Did not do anything.

Thanks

jrhoffman75
Legend
Legend

Register your product on the support sit and give Canon a call. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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