09-24-2022 03:31 PM - last edited on 11-16-2022 10:06 AM by Danny
I finally got the printer installed on my Chromebook, which took some doing through support. I had to get a USB cable though for the scanner to work. All I want is an icon short cut on my toolbar or desktop. I have to go to files to get the scanner but I don't have an icon even for the printer.
09-24-2022 03:41 PM
Hi, trntn!
We've put out two printers with that number in its name, specifically the PIXMA MG3522 and the PIXMA TS3522. Please let us know which one you've got. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
09-25-2022 11:23 AM
ON the print out info it says TS3500 series. ON the top of the printer, it says TS3522. ON the section that says " Other Settings" Printer name: c5CA6B700000. It's the all-in-one Pixma with a plate scanner. I bought personally due to having to work from home lately and IT walked me through set up at my company on their laptop, which has Windows, so no problem. However, on my personal laptop, I have an HP w/Chrome. Canon website said it wasn't compatible, but Support walked me through setup. At the time I didn't notice but the printer is working fine and shows up in my settings. The Scanner Utilities, which is on the Windows laptop doesn't appear on my Chrome version laptop.
I can scan with it but I'd like to have the same Utilities on my computer that is on the work computer. And an Icon.
Thanks,
11-16-2022 03:40 PM
Hi trntn,
To scan with your Chromebook, please follow the steps in this Knowledgebase article:
https://support.usa.canon.com/kb/index?page=content&id=ART180157
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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