03-20-2023 08:24 PM
90% of the time when I try to print from my Macbook, iPhone, or android phone, the printer cannot be found. When I try to reconnect to the printer from my mac, it says "Unable to communicate with the printer at this time. Unable to connect to ‘Nikipee._ipp._tcp.local.’ due to an error. Would you still like to create the printer?" When I select connect, I get the message "An error occurred while trying to add the selected device. Unable to communicate with the printer at this time."
Currently I cannot print from any devices. The printer is on, and prints test pages from the device. It shows it is connected, and appears in my list of bonjour printers, but I cannot connect. When I enter the printer IP address it says "This site can’t be reached 100.84.245.30 took too long to respond."
This is not a new problem. I have had very unreliable service from this printer. I have reset it a number of times.
I have probably managed to successfully print about 5 times in the 9 months of owning this printer. What can I do?
05/18/2023: New firmware updates are available.
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