07-04-2022 06:17 PM - edited 07-04-2022 09:59 PM
I would like to print with Canon Platine Fiber rag. That paper comes with an am1x file with custom media types. I used the Canon Media Configuration Tool (MCT) to add the am1x file to my PRO-300 printer. It appears that the am1x file was installed correctly—it is listed under "Custom" in MCT for my PRO-300.
However, when I go to print, I do not see a "Custom" option in Quality & Media > Media Type, which is where it should appear:
Any ideas?
07-04-2022 10:02 PM
Never mind, I figured it out! I had to go into the PRO-300 Printer Utility and select "Update Media Information" to get the Custom paper to appear in the printer driver. I installed that am1x file from a different computer—maybe that had something to do with it.
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