PIXMA PRO-100S Error 6A00

[hera62]

Hello everyone,

i have canon pixma pro 100 s and i got this error message , I’ve already turned the printer off , I know that has a very small spring that allows it to bounce front to back during printing maybe that spring got damaged ? I don’t know what should I do please  any suggestion?

[shadowsports]

Greetings,

Start here:

Canon : PIXMA Manuals : PRO-100S series : 6A00

The Pro100/100s has a 1 yr warranty.  You will likely need Canon's assistance with the problem.

It needs to be registered with MyCanon to receive support.  

MyCanon

You can all Canon Support also, but this will likely require registration too.

Canon Support
1-800-652-2666

If you are not in the United States, you can start Here for support options in your region:

For Product and Support Information | Canon Global