09-27-2022 07:48 AM
Hi, I need assistance on connecting my phone to the printer.
Have tried all the methods of connection in the past 3 hours- and has been unsuccessful:
(1) Via Selphy Layout app on iphone
(2) via direct connection
(3) via Wifi Router (likely since I am 5mghz)
I just received this new printer, and would require assistance asap to advise what the potential issue is and how to resolve.
09-28-2022 01:06 PM
Hi,
Since all 3 methods did not work, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
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