Canon Print app asking for password

[Chy]

Hi I have just unboxed my printer and I set up the app. I trying to use the app to copy something and it is asking for a password. I used the serial number on the back of my printer and that isn’t working. Can you please help??

[jrhoffman75]

Is the app a cellphone app or a computer app?

[Stephen]

Which printer do you have? 

You can get the correct app from https://canon.us/setup 

[shadowsports]

Greetings ,

Also curious to hear which model. I've not heard of a Canon print app requiring a password to scan or copy.