Recently purchased the CR-N300 PTZ but I'm having problems getting to the initial page to create an Admin User Name and Password to activate the output ports of camera.
I have downloaded and installed the Remote Camera Control Application but the application does not see the camera.
I have purchased a third party app to find all of the IP addresses on my network but camera is not showing up.
How do get the camera functioning? Appreciate any assistance.
So re-reading and re-listening to the tutorials the Camera Search Tool (needed to access the initial screen to enter the Admin Name/PW) is only available for Windows 10, is there another way for Mac users to setup this camera?
Please call our support team by phone for assistance on setting up the Canon CR-N300 camera. Their phone number is 1-800-423-5367 and are available Monday - Friday from 8:00 am to 8:00 pm EST, excluding holidays.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.