05-28-2022 05:27 PM
A client has a new ImageClass MF455dw. He has been having power outages and the software has not been finding the printer when power returns or the next time he goes to print. The printer is set up wirelessly.
Is there a way to set a static IP. Lock it in so that it always stays the same, like the next time the power drops and returns.
Thank you in advance.
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05-28-2022 10:37 PM
Greetings,
A reserved or static IP can be set on the printer or router. I recommend the router. Once complete, restarting the printer will allow it to grab the reserved / static IP.
We might be able to provide more specific information, if you provided the brand / model of your router.
Optional: Buy a UPS. There is no reason to subject sensitive electrical devices to power outages, surges, dips, fluctuations, etc. Small investment, huge return.
~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 ~6D2 (v1.1.1) retiring
05-30-2022 04:07 AM
You can set a static IP address on the printer, but you also have to set your router to have that address in a static address range (a range of IP addresses reserved for devices you want to give static addresses to). If you don't do this, and the printer is turned off for any length of time, the router could give the address to something else. Then things get messy. Look at the setup guide for your router. If this is beyond you, get the help of a knowledgeable computer user or the router manufacturer.
05-28-2022 10:37 PM
Greetings,
A reserved or static IP can be set on the printer or router. I recommend the router. Once complete, restarting the printer will allow it to grab the reserved / static IP.
We might be able to provide more specific information, if you provided the brand / model of your router.
Optional: Buy a UPS. There is no reason to subject sensitive electrical devices to power outages, surges, dips, fluctuations, etc. Small investment, huge return.
~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 ~6D2 (v1.1.1) retiring
05-30-2022 09:08 AM
He's running a TP-Link Deco M5 Mesh system. Thank you for your help.
05-30-2022 07:55 PM - edited 05-30-2022 08:03 PM
Greetings,
See page 29, Advanced > Address Reservation:
One important note. Is there another router or ISP gateway in front of the Deco Mesh system?
If yes, you will need to put the ISP's hardware into bridge or pass-through mode. You cannot have 2 devices performing NAT and DHCP on the same network. This only applies of the device is a router, if its a modem (only) it does not apply.
~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 ~6D2 (v1.1.1) retiring
05-31-2022 10:50 AM
The router does not GIVE the static IP address to the printer. You have to give THE PRINTER the address you want it to have. All you are doing on the router is making sure the printer's chosen address is not given automatically via DHCP to anything else.
05-30-2022 04:07 AM
You can set a static IP address on the printer, but you also have to set your router to have that address in a static address range (a range of IP addresses reserved for devices you want to give static addresses to). If you don't do this, and the printer is turned off for any length of time, the router could give the address to something else. Then things get messy. Look at the setup guide for your router. If this is beyond you, get the help of a knowledgeable computer user or the router manufacturer.
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