#10 envelope no longer an option in drop down menu (Mac) - PIXMA TS6420

[Stephori]

I have never printed any envelopes except #10 with my Pixma TS6420 and have never had a problem until today, but today when I went to choose envelope size,  the #10 option is not listed in the drop down menu and I am unable to print.  Puzzled as to how the option would just disappear after years of usage.  Help!!!!

[Patrick]

Hi Stephori,

What version of the macOS is installed on your computer?

To determine this, please click the Apple in the upper left hand corner and then click on About This Mac.

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